Providers' insight into quality mental health services - Context-Mechanism-Outcome (CMO) approach.

Journal: BMC health services research

Volume: 25

Issue: 1

Year of Publication: 2025

Affiliated Institutions:  Social Policy Research Centre, The University of New South Wales, Sydney, NSW, Australia. e.badu@unsw.edu.au. School Nursing and Midwifery, Monash University, Clayton, VIC, Australia. Macquarie Business School, Macquarie University, Macquarie Park, Ryde, NSW, Australia. Ghana Mental Health Authority, Ghana Health Services, Accra, Ghana.

Abstract summary 

Evaluation frameworks are relevant to understanding health service providers' views regarding existing services and possible improvements, but their application to mental health services is limited, particularly in Low Middle-Income Countries.To identify a program theory that explains the contextual factors and mechanisms that could enhance mental health service outcomes in Ghana.A three-phase approach was followed: initial theory and assumption, analysis, and CMO configuration. Systematic reviews were used to develop a middle-range theory and assumptions in phase 1. A purposive sample of 30 mental health professionals was recruited to participate in in-depth interviews in phase 2. Thematic analysis was used to analyze the qualitative data and further configure the CMO in phase 3.The analysis identified five CMO configurations: ripple effects and financing source sustainability; unavailability of modern equipment and logistics to support holistic services; promoting inclusivity and geographical proximity of services; information, sensitization, and awareness encourage mental health quality; and monitoring and evaluation improve mental health service quality.This study concludes that government stakeholders should integrate mental health services into the ongoing insurance policy and provide adequate modern equipment and logistics. Moreover, mechanisms and priorities given to vulnerable consumers should be integrated into policies.

Authors & Co-authors:  Badu Eric E O'Brien Anthony Paul AP Mitchell Rebecca R Osei Akwasi A

Study Outcome 

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Statistics
Citations :  Sunderji N, Ion A, Ghavam-Rassoul A, Abate A. Evaluating the implementation of integrated mental health care: a systematic review to guide the development of quality measures. Psychiatr Serv. 2017;68(9):891–8.
Authors :  4
Identifiers
Doi : 264
SSN : 1472-6963
Study Population
Male,Female
Mesh Terms
Humans
Other Terms
Context;Ghana;Mechanism;Mental health services;Outcome;Quality improvements;Realistic evaluation
Study Design
Study Approach
Qualitative,Systemic Review
Country of Study
Ghana
Publication Country
England