Training community health volunteers to use mobile platform during the COVID-19 pandemic: The Kenya experience.

Journal: Global mental health (Cambridge, England)

Volume: 11

Issue: 

Year of Publication: 

Affiliated Institutions:  Department of Psychiatry, University of Nairobi, Nairobi, Kenya. Department of Public Mental Health, University of Cape Town, Cape Town, South Africa. Department of Psychology, Department of Global Health, University of Washington, Seattle, USA. Department of Mental Health, Johns Hopkins University, Baltimore, USA.

Abstract summary 

This study describes an alternative to face-to-face training method for community health volunteers (CHVs) as used by a collaborative group from the University of Nairobi, University of Washington and the Nairobi Metropolitan Mental Health Team during the COVID-19 lockdown in Kenya. This qualitative study describes the experiences of 17 CHVs enrolled in a training study, required to utilize different digital platforms (Google Meet or Jitsi) as a training forum for the first time. Verbatim extracts of the participants' daily experiences are extracted from a series of write-ups in the group WhatsApp just before the training. Daily failures and success experiences in joining a Google meet or Jitsi are recorded. Then, 17 participants, 10 women and 7 men, aged between 21 and 51 years (mean = 33), owning a smartphone, were enrolled in the study. None had used Jitsi or Google meet before. Different challenges were reported in login to either and a final decision to use Jitsi, which became the training platform. Training CHVs to deliver a psychosocial intervention using smartphones is possible. However, the trainer must establish appropriate and affordable methods when resources are constrained.

Authors & Co-authors:  Mbwayo Anne W AW Mathai Muthoni M Mutavi Teresia T Waruinge Stella S Triplett Noah N Concepcion Tessa T Collins Pamela Y PY Dorsey Shannon S

Study Outcome 

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Statistics
Citations :  Bakibinga P, Kamande E, Kisia L, Omuya M, Matanda DJ and Kyobutungi C (2020) Challenges and prospects for implementation of community health volunteers’ digital health solutions in Kenya: A qualitative study. BMC Health Services Research 20(1), 888. 10.1186/s12913-020-05711-7
Authors :  8
Identifiers
Doi : e38
SSN : 2054-4251
Study Population
Women
Mesh Terms
Other Terms
community health volunteers;psychosocial intervention;task-shifting;training
Study Design
Study Approach
Qualitative
Country of Study
Kenya
Publication Country
England