Training community health volunteers to use mobile platform during the COVID-19 pandemic: The Kenya experience.
Volume: 11
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Abstract summary
This study describes an alternative to face-to-face training method for community health volunteers (CHVs) as used by a collaborative group from the University of Nairobi, University of Washington and the Nairobi Metropolitan Mental Health Team during the COVID-19 lockdown in Kenya. This qualitative study describes the experiences of 17 CHVs enrolled in a training study, required to utilize different digital platforms (Google Meet or Jitsi) as a training forum for the first time. Verbatim extracts of the participants' daily experiences are extracted from a series of write-ups in the group WhatsApp just before the training. Daily failures and success experiences in joining a Google meet or Jitsi are recorded. Then, 17 participants, 10 women and 7 men, aged between 21 and 51 years (mean = 33), owning a smartphone, were enrolled in the study. None had used Jitsi or Google meet before. Different challenges were reported in login to either and a final decision to use Jitsi, which became the training platform. Training CHVs to deliver a psychosocial intervention using smartphones is possible. However, the trainer must establish appropriate and affordable methods when resources are constrained.Study Outcome
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Citations : Bakibinga P, Kamande E, Kisia L, Omuya M, Matanda DJ and Kyobutungi C (2020) Challenges and prospects for implementation of community health volunteers’ digital health solutions in Kenya: A qualitative study. BMC Health Services Research 20(1), 888. 10.1186/s12913-020-05711-7Authors : 8
Identifiers
Doi : e38SSN : 2054-4251