Maximizing health literacy and client recall in a developing context: speech-language therapist and client perspectives.

Journal: International journal of language & communication disorders

Volume: 46

Issue: 5

Year of Publication: 2012

Affiliated Institutions:  Division of Communication Sciences and Disorders, University of Cape Town, South Africa. friderike.svw@gmail.com

Abstract summary 

In the field of speech-language therapy, limited research has been conducted with regards to health literacy and client recall. However, speech-language therapists frequently provide a considerable amount of information for clients to understand, apply and review in order to manage their (or their child's) health.This study aimed to investigate (1) issues around clients' health literacy and recall of information; and (2) how these issues can be overcome in speech-language therapy in a developing context.An exploratory study was undertaken with specific focus on speech-language therapists and their clients who had previously received treatment for dysphagia, voice disorders (including laryngectomies), and cleft lip and/or palate management. They were recruited at public tertiary hospitals and primary healthcare clinics in Cape Town, South Africa. Data were gathered through focus group discussions and qualitatively analysed using a content-driven immersion/crystallization style.Five themes and 13 subthemes were identified. Speech-language therapists currently use mostly low-technology strategies to manage issues of health literacy and client recall, and frequently view poor outcomes as being related to clients themselves and a lack of compliance.An understanding of context, intercultural health literacy and client-provider concordance are important factors that should inform the clinical practice of speech-language therapy. There is a need to develop effective strategies for information provision and review post-consultation. Speech-language therapists have an important mediating role in cross-cultural communication.

Authors & Co-authors:  von Wühlisch Friderike Schmidt FS Pascoe Michelle M

Study Outcome 

Source Link: Visit source

Statistics
Citations : 
Authors :  2
Identifiers
Doi : 10.1111/j.1460-6984.2011.00014.x
SSN : 1460-6984
Study Population
Male,Female
Mesh Terms
Adult
Other Terms
Study Design
Exploratory Study,Cross Sectional Study
Study Approach
Qualitative
Country of Study
South Africa
Publication Country
United States