Going global: do consumer preferences, attitudes, and barriers to using e-mental health services differ across countries?

Journal: Journal of mental health (Abingdon, England)

Volume: 28

Issue: 1

Year of Publication: 2019

Affiliated Institutions:  a Institute for Resilient Regions, University of Southern Queensland , Toowoomba , QLD , Australia. c Department of Psychology, Faculty of Education and Psychology , Tabriz University , Tabriz , Iran. d Private Practice , Pretoria , South Africa. e Counseling and Educational Psychology Department , College of Education, De La Salle University , Manila , Philippines , and. f Department of Social and Pedagogical Psychology , Baku State University , Baku , Azerbaijan. b School of Applied Psychology, Behavioural Basis of Health, Menzies Health Institute Queensland, Griffith University , Mt Gravatt , QLD , Australia.

Abstract summary 

e-Mental health services have the capacity to overcome barriers to care and reduce the unmet need for psychological services, particularly in developing countries. However, it is unknown how acceptable e-mental health interventions may be to these populations.The purpose of the current study was to examine consumer attitudes and perceived barriers to e-mental health usage across four countries: Australia, Iran, the Philippines and South Africa.An online survey was completed by 524 adults living in these countries, assessing previous contact with e-mental health services, willingness to use e-mental health services, and perceived barriers and needs for accessing e-mental health services.Although previous contact with e-mental health services was low, the majority of respondents in each sample reported a willingness to try e-mental health services if offered. Barriers toward e-mental health usage were higher among the developing countries than Australia. The most commonly endorsed barriers concerned needing information and assurances regarding the programmes.Across countries, participants indicated a willingness to use e-mental health programmes if offered. With appropriate research and careful implementation, e-mental health has the potential to be a valuable part of mental healthcare in developing countries.

Authors & Co-authors:  Clough Bonnie A BA Zarean Mostafa M Ruane Ilse I Mateo Niño Jose NJ Aliyeva Turana A TA Casey Leanne M LM

Study Outcome 

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Statistics
Citations : 
Authors :  6
Identifiers
Doi : 10.1080/09638237.2017.1370639
SSN : 1360-0567
Study Population
Male,Female
Mesh Terms
Adolescent
Other Terms
Internet interventions;attitudes;barriers to care;cross-cultural;e-Mental health
Study Design
Cross Sectional Study
Study Approach
Country of Study
South Africa
Publication Country
England