Distanced behind the mask: The use of non-verbal communication when counselling the elderly during the COVID-19 pandemic.

Journal: Health SA = SA Gesondheid

Volume: 26

Issue: 

Year of Publication: 

Affiliated Institutions:  School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Durban, South Africa. School of Clinical Care Sciences and Medicinal Sciences, Faculty of Health Sciences, Nelson Mandela University, Gqeberha, South Africa.

Abstract summary 

The stressors caused by the coronavirus disease 2019 (COVID-19) pandemic have influenced both the physical and the mental health of the elderly, increasing their vulnerability. Counselling by the mental healthcare nurse is a critical protective factor in mitigating the mental health effects of COVID-19. However, counselling is unintentionally interrupted by the effects of the mask as a barrier to non-verbal communication. This commentary aims at conscientisation of mental healthcare nursing practice interruptions to non-verbal communication, brought upon by the pandemic. Practice recommendations focus on mask-wearing becoming less of a stressor to offset the challenges experienced by both the elderly and the mental healthcare nurses.The authors conclude that a need exists to revisit the fundamentals of counselling, and show initiative to addressing the practice challenges created by the wearing of masks yet simultaneously contribute to #flatten_the_mental_illness_curve.

Authors & Co-authors:  Ann Jarvis Mary M Smith Lourett L

Study Outcome 

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Statistics
Citations :  Anderson, K.G., Ramo, D.E. & Brown, S.A., 2006, ‘Life Stress, Coping and comorbid youth: An examination of the Stress-Vulnerability Model for substance relapse’, Journal of Psychoactive Drugs, 38(3), 255–262. 10.1080/02791072.2006.10399851
Authors :  2
Identifiers
Doi : 1665
SSN : 2071-9736
Study Population
Male,Female
Mesh Terms
Other Terms
COVID-19;counselling;elderly;mask;mental healthcare nurse;non-verbal communication;practice
Study Design
Cross Sectional Study
Study Approach
Country of Study
Publication Country
South Africa