Enactment of compassionate leadership by nursing and midwifery managers: results from an international online survey.
Journal: BMJ leader
Volume: 6
Issue: 3
Year of Publication: 2022
Affiliated Institutions:
Research Centre for Transcutural Studies in Health, Department of Mental Health and Social Work, School of Health Social Care & Education, Middlesex University, London, UK r.papadopoulos@mdx.ac.uk.
Research Centre for Transcutural Studies in Health, Department of Mental Health and Social Work, School of Health Social Care & Education, Middlesex University, London, UK.
School of Health Sciences, Walden University, Minneapolis, Minnesota, USA.
Nursing Department, Faculty of Health Sciences, Istanbul Sabahattin Zaim University, Istanbul, İstanbul, Turkey.
Faculty of Health Studies, VID Specialized University, Oslo, Norway.
Faculty of Nursing, University of West Attica, Egaleo, Attica, Greece.
School of Medicine, Universidad Diego Portales, Santiago, Santiago, Chile.
College of Nursing and Midwifery, Bataan Peninsula State University, Bataan, Philippines.
Independent Researcher, Tel Aviv, Israel.
Nursing Department, Faculty of Medicine, Universidad Autónoma de Madrid, Madrid, Spain.
Department of Nursing, School of Health Sciences, Cyprus University of Technology, Limassol, Cyprus.
School of Nursing, SZŠ a VOŠZ Havlíčkův Brod, Havlickuv Brod, Czech Republic.
Department of Nursing, State University of Applied Sciences in Piła, Pila, Poland.
Faculty of Social Sciences and Health Care, Constantine the Philosopher University, Nitra, Slovakia.
Faculty of Nursing, Universidad Nacional de Colombia, Bogotá, Colombia.
Nursing Department, School of Health Sciences, University of Thessaly, Larissa, Thessaly, Greece.
San Blas Primary Healthcare Centre (Southern Area), Gerencia Asistencial de Atención Primaria, Servicio Madrileño de Salud, Madrid, Spain.
Institute of Medical Sciences, Medical College of Rzeszow University, Rzeszow, Poland.
Department of Nursing, Department of Nursing, University of Johannesburg, Johannesburg, South Africa.
Nursing School, Tel Aviv University, Tel Aviv, Israel.
Department of Nursing and Health Promotion, Faculty of Health Sciences, OsloMet - Oslo Metropolitan University, Oslo, Norway.
Faculty of Nursing, Near East University, Nicosia, Cyprus.
University of Debrecen, Debrecen, Hungary.
ASL Roma , Roma, Italy.
Faculty of Health and Social Sciences, University of South Bohemia in Ceske Budejovice, Ceske Budejovice, Czech Republic.
Department of Psychology, Faculty of Arts and Science, Eastern Mediterranean University, Famagusta, North Cyprus, Cyprus.
Abstract summary
To explore the views of an international sample of nursing and midwifery managers concerning attributes that they associate with compassionate management.A cross-sectional online survey. Using a snowballing sampling method, 1217 responses were collected from nursing and midwifery managers in 17 countries. A total of complete 933 responses to a question related to which actions and behaviours indicated that a manager was exercising compassionate leadership were analysed for this paper. First, content analysis of the responses was conducted, and second, a relative distribution of the identified themes for the overall sample and for each participating country was calculated.Six main themes were identified describing the attributes of a compassionate leader: (1) Virtuous support, (2) Communication, (3) Personal virtues of the manager, (4) Participatory communication, (5) Growth/flourishing/ nurturing and (6) Team cohesion. The first three themes mentioned above collectively accounted for 63% of the responses, and can therefore be considered to be the most important characteristics of compassionate management behaviour.The key indicators of compassionate management in nursing and midwifery which were identified emphasise approachability, active and sensitive listening, sympathetic responses to staff members' difficulties (especially concerning child and other caring responsibilities), active support of and advocacy for the staff team and active problem solving and conflict resolution. While there were differences between the countries' views on compassionate healthcare management, some themes were widely represented among different countries' responses, which suggest key indicators of compassionate management that apply across cultures.
Authors & Co-authors:
Papadopoulos Irena I
Wright Steve S
Lazzarino Runa R
Koulouglioti Christina C
Aagard Magdeline M
Akman Özlem Ö
Alpers Lise-Merete LM
Apostolara Paraskevi P
Araneda Julieta J
Biglete-Pangilinan Sylvia S
Eldar-Regev Orit O
González-Gil Maria Teresa MT
Kouta Christiana C
Krepinska Radka R
Lesińska-Sawicka Małgorzata M
Liskova Miroslava M
Lopez-Diaz Lucero L
Malliarou Maria M
Martín-García Ángel Á
Muñoz-Salinas Mara M
Nagórska Małgorzata M
Ngunyulu Roinah Nkhensani RN
Nissim Sara S
Nortvedt Line L
Oconer-Rubiano Florinda F
Oter-Quintana Cristina C
Öztürk Candan C
Papp Katalin K
Piratoba-Hernandez Blanca B
Rousou Elena E
Tolentino-Diaz Maria Ymelda MY
Tothova Valerie V
Zorba Akile A
Study Outcome
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