Factors associated with the quality of mental health services and consumers' functionality using tertiary-based services.

Journal: Perspectives in psychiatric care

Volume: 58

Issue: 2

Year of Publication: 2022

Affiliated Institutions:  School of Nursing and Midwifery, Faculty Health and Medicine, The University of Newcastle, Callaghan, New South Wales, Australia. Faculty of Health, Southern Cross University, New South Wales, Australia. Health & Wellbeing Research Unit (HoWRU), Macquarie Business School, Macquarie University, Macquarie Park, New South Wales, Australia. Ghana Mental Health Authority, Ghana Health Services, Accra, Ghana.

Abstract summary 

Assess factors associated with the quality of mental health services.Cross-sectional design, quantitative data, and 510 consumers from three psychiatric facilities.The average age of consumers was 34 years and 51.57% males. Consumers reported mixed satisfaction with the quality of mental health services (mean = 3.2; SD = 0.56) but were dissatisfied with the range of interventions (mean = 1.57; SD = 0.77). Predisposing (age, education, and primary occupation), enabling (insurance status), and need factors (mental health status) were significantly associated with quality indicators (range of interventions, efficacy, and overall satisfaction). These factors were significantly associated with consumers' functionality (cognition, mobility, self-care, getting along, life activities, and participation).Policymakers and clinicians are encouraged to incorporate the predisposing, enabling, and need factors into mental health planning, monitoring, and advocacy to improve service outcomes.

Authors & Co-authors:  Badu Eric E O'Brien Anthony P AP Mitchell Rebecca R Osei Akwasi A

Study Outcome 

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Statistics
Citations :  Funk M , Lund C , Freeman M , Drew N . Improving the quality of mental health care. Int J Qual Health Care. 2009;21(6):415-420.
Authors :  4
Identifiers
Doi : 10.1111/ppc.12820
SSN : 1744-6163
Study Population
Male,Female
Mesh Terms
Adult
Other Terms
consumer;functionality;mental health;quality;satisfaction;tertiary-based services
Study Design
Cross Sectional Study
Study Approach
Quantitative,Mixed Methods
Country of Study
Publication Country
United States